Frequently Asked Questions

We ship to all major cities in Quebec, Canada.

We strive to offer the best possible prices on all our appliances. Should you find the exact model of appliances at a lower price than we offer, please show us the advertisement, or sales information, and we will smash that price!

Local delivery fees start at $99.99
Different rates and service levels are available depending on your location. Products typically ship within two to ten business days.
Our delivery fee includes installation for all appliances except dishwashers that carry an extra fee.

There are additional charges for unit relocation, door reversal, assembly of stacking kits, and installation of pedestals.

We understand that prices may fluctuate over time. Unfortunately, we do not offer price adjustments on previous purchases. Our prices are subject to change based on various factors, including supplier pricing and market conditions. We encourage you to take advantage of our competitive prices at the time of purchase.

Yes, we offer the option to purchase extended warranties for select appliances. Extended warranties provide additional coverage beyond the manufacturer’s warranty, giving you peace of mind for an extended period. During the checkout process, you may have the option to add an extended warranty to your purchase. For more information on available warranty options, please reach out to our customer service team.

Yes, you can schedule the delivery of your appliance for a date and time that is convenient for you. During the checkout process, you will have the option to select a preferred delivery date. Our customer service team will then work closely with you to coordinate the delivery and ensure it aligns with your schedule.

Yes, we cater to both residential and commercial customers. If you require appliances for commercial use or wish to make a bulk purchase, please contact our customer support team. We can provide you with assistance, special pricing, and any necessary information regarding commercial orders or bulk purchases.

We take utmost care in packaging and handling your appliances to minimize the chances of damage during transit. However, if your appliance arrives damaged or defective, please contact our customer service team immediately. We will guide you through the process of filing a claim and arranging for a replacement or repair. Your satisfaction is our priority, and we will ensure the issue is resolved promptly and to your satisfaction.

Yes, all appliances sold at Home of the Clearance Man are brand new, unless otherwise stated as “dent & scratch”. We do not sell used or refurbished appliances. You can shop with confidence knowing that you will receive a brand new appliance for your home.

Dent and Scratch models are brand new appliances with warranty and any extended manufacturer’s warranty. These appliances have scratches or dents reducing the price beyond the regular low prices.

We carry a variety of top appliance brands to provide you with a diverse range of options. Our inventory includes renowned brands such as Samsung, LG, Whirlpool, KitchenAid, Maytag, Frigidaire, Bosch, GE, and many more. We carefully curate our selection to ensure you have access to trusted brands known for their quality and reliability.

Yes, all appliances sold at Home of the Clearance Man come with a manufacturer’s warranty. The duration and coverage of the warranty may vary depending on the specific product and brand. We recommend reviewing the product description or contacting our customer service team for detailed warranty information. Rest assured, your purchase is protected by the manufacturer’s warranty against any defects or issues.

Yes, we offer for purchase, 1 and 2 year extended warranties.

While we don’t offer installation services directly, we can provide guidance and recommendations for professional installation services in your area. Our customer service team can assist you in finding reputable installers who specialize in the type of appliance you purchased. They can help ensure a seamless installation process for your convenience.

To provide you with a convenient shopping experience, we accept major credit cards, including Visa, Mastercard, American Express, Interac Debit (Interact Online), certified cheque or cash. Your payment information is encrypted and processed using industry-standard security protocols, ensuring a safe and secure transaction.

Yes, we offer financing in partnership with Flexiti.com, where you can get pre-approval before you shop!

This financing option allow you to spread out the cost of your purchase over time with flexible payment plans. Approval is subject to credit evaluation. For more information and assistance regarding our financing options, please contact our customer service team.

We have a 30-day return policy for most appliances, starting from the date of delivery. If you are unsatisfied with your purchase, please contact our customer service team within this timeframe to initiate the return process. We are committed to your satisfaction and will guide you through the necessary steps to ensure a smooth return experience. Certain conditions and exceptions may apply, so we encourage you to review our Returns & Refunds page for more detailed information.

Once your returned appliance is received and inspected, we aim to process the refund within 7-10 business days. The refund will be issued to your original payment method. However, please note that the refund timeline may vary depending on your financial institution. We appreciate your patience and understanding during this process.

Yes, you can cancel your order before it has been shipped. If you wish to cancel your order, please contact our customer service team as soon as possible, and they will assist you in canceling the order and processing the refund. Once the order has been shipped, it cannot be canceled, but you can initiate a return following our return policy guidelines.